These terms govern how your account works on jiliokph, including how you access sports markets, casino categories and your wallet. Availability depends on local law and is valid only in eligible regions — read through before you open an account.
Applies to all account types
Covers GrabPay, PESONet, Bank Transfer
Philippines-eligible regions only
Live casino and slots
POLICY POSTURE
How These Terms Apply to Your Account
By accessing jiliokph — whether to browse Basketball Handicap Betting markets, check a live dealer table, or move funds through your account wallet — you are agreeing to the terms set out on this page. These terms apply each time you log in, place a wager, or initiate any transaction. They are not a one-time acceptance; your continued use after any update counts as acceptance of the revised terms. We will notify you of material changes through your registered account or the contact method you have on file. Local law and eligible-region status determine whether you can use the platform at all. If access is not permitted where you are, these terms cannot override that restriction. For wallet-related matters — including transactions processed via GrabPay, PESONet or Bank Transfer — the terms here sit alongside the conditions of your chosen payment provider. Where those conditions conflict with ours, the more restrictive condition applies to protect the integrity of your account. We encourage you to keep a copy of these terms for your records, and to check this page whenever you have a question about what is and is not permitted on the platform.
GrabPay
PESONet
Bank Transfer
Philippines-eligible only
SCOPE AND LIMITS
What These Terms Cover and What They Do Not
Not every interaction on jiliokph is governed by the same rule set. Understanding where these terms apply — and where they stop — helps you know who to contact when something goes wrong.
Account Access
These terms cover how you open, maintain and close your jiliokph account, including login credentials, session behaviour and any access restrictions applied by local law or eligible-region verification.
Wallet Transactions
Deposits and withdrawals processed through GrabPay, PESONet or Bank Transfer fall within scope. The terms describe the steps you follow in your account and the records kept on our side.
Site Content
Game content from Pragmatic Play, Microgaming, PG Soft and PlayStar, plus sports-market data displayed on the platform, is covered by these terms with respect to access and acceptable use — not production or supply.
Third-Party Services
Payment providers, mobile network operators and any service reached through an external link operate under their own separate terms. We do not control those terms and accept no responsibility for them.
YOUR RIGHTS
Practical Actions Available to You Under These Terms
These terms are not one-sided. You have clear, practical actions available at any point during your time on jiliokph. If you want to review your transaction history — deposits made via GrabPay or Bank Transfer, wagers placed on Basketball Handicap Betting or Blackjack Table sessions — that record is accessible from your account dashboard after login. If any detail on your account is inaccurate, you can submit a correction request through the support channel. Questions about how a specific clause applies to your situation can be raised directly with the support team; you do not need to wait until a dispute arises. If you decide to close your account, the process is initiated from within account settings, and any remaining wallet balance is handled according to the withdrawal steps shown at that point. We keep these routes open because clear account management serves you and reduces friction on our side too.
Review Records
Your full transaction and wager history is available inside the account dashboard after login. This includes wallet movements processed via GrabPay, PESONet or Bank Transfer.
Correct Account Details
If your registered name, contact details or verification documents contain an error, contact support with the correct information. We will confirm the update once verified.
Raise a Question
Any clause in these terms that is unclear can be put to the support team directly. You do not need a formal dispute open to ask how a rule applies to your account.
Request Account Closure
Closing your account is handled through account settings. Remaining wallet funds follow the withdrawal process shown at the time of closure; check the steps displayed in your account.
CONTACT CHANNELS
How to Reach Us About These Terms
If something in these terms raises a question or you need to dispute a transaction, these are the channels where we handle policy-related enquiries. Have your account details ready when you contact us.
Live Chat
Open the chat widget from any page while logged in. For terms-related questions, describe the specific clause or transaction reference so we can respond accurately.
Email Support
Send your terms or account query to our support address listed in your account settings. Include your registered email and the relevant transaction or account detail.
Account Help Centre
The Help Centre in your account dashboard covers common terms questions, wallet-use rules and account-status queries. Check there first before raising a formal enquiry.
HOW WE HANDLE THIS
Data, Security and Policy Transparency on jiliokph
These terms exist to make the rules around your account clear, not to obscure them. Here is how we approach the four areas that matter most to your account security and data handling.
Account Data Retention
We keep account and transaction records for the period required by applicable law in eligible regions. You can request a summary of what we hold by contacting support through the channel listed in your account settings.
Cookie and Session Handling
Cookies are used to maintain your login session and remember account preferences. You can manage cookie settings from your browser. Disabling certain cookies may affect how parts of the platform load.
Wallet and Transaction Security
Transactions via GrabPay, PESONet and Bank Transfer are processed through the payment provider's own secure channel. We do not store full payment credentials on our side; the process follows the fields shown at checkout.
Requesting Policy Changes
If you believe a term has been applied incorrectly to your account, raise it through live chat or email with the specific clause and your account reference. We review each case against the current published terms.
TERMS FAQ
Common Questions About These Terms
These are the questions we see most often from people reading through the terms for the first time. If yours is not here, the support team can answer it directly.
When do these terms take effect for my account?
They take effect the moment you complete account registration and log in for the first time. Continued use of the platform after any update to the terms counts as your acceptance of the revised version. We flag material changes through your registered contact.
Do these terms apply to my GrabPay or Bank Transfer transactions?
Yes, wallet transactions — including those processed via GrabPay, PESONet or Bank Transfer — fall within the scope of these terms. Your payment provider's own conditions also apply alongside ours. Where they differ, the more restrictive condition applies.
Can I use the platform if I am outside an eligible Philippines region?
Access depends on local law and whether your region is covered. These terms cannot override a local law that restricts access. If you are in a region where access is not permitted, the terms do not extend eligibility to you.
How do I correct information covered by these terms?
Contact support through live chat or the email address in your account settings. Provide the correct detail and any verification document asked for. We confirm the update once reviewed. Do not attempt to update restricted fields directly in the account settings without support guidance.
Where can I see the current version of the terms?
The current version is always published on this page. The date shown at the top of the terms reflects when they were last updated. If you logged in before an update and have not revisited this page since, we recommend reading through again.
What happens to my account data if I close my account?
Account and transaction records are retained for the period required by applicable law, even after closure. You can request a summary of what we hold by contacting support. Remaining wallet funds are processed through the withdrawal steps shown at the time you initiate closure.